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In cases when multiple contact points are used within a single alert, the default one to one mapping provided by Kloudfuse UI may not work. Some additional configuration may be required based on your specific requirements. The policies can be further configured/updated by following these steps.Please make sure to review these steps. here to understand how to structure the notification flags.
Example 1. Notification to be triggered to more than one contact points for a single alert.
Make sure that the contact points within a group allow matching other sibling policies for notification to be attempted to other policies and related contact points. In this example, for the alert a grafana email and opsgenie contact points are enabled. The notification policy for grafana contact point ensures that rule is further matched with sibling policies. See following.
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Contact point types
The following list of contact points is currently supported. This list will be enhanced as support for additional contact points is added.
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