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In cases when multiple contact points are used within a single alert, the default one to one mapping provided by Kloudfuse UI may not work. Some additional configuration may be required based on your specific requirements. The policies can be further configured/updated by following these steps.Please make sure to review these steps. here to understand how to structure the notification flags.

Example 1. Notification to be triggered to more than one contact points for a single alert.

Make sure that the contact points within a group allow matching other sibling policies for notification to be attempted to other policies and related contact points. In this example, for the alert a grafana email and opsgenie contact points are enabled. The notification policy for grafana contact point ensures that rule is further matched with sibling policies. See following.

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Contact point types

The following list of contact points is currently supported. This list will be enhanced as support for additional contact points is added.

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1. create an app password in gmail. You will need to be using 2FA for the account (grafana_alerts@domain.com) to be able to create app password. https://support.google.com/mail/answer/185833?hl=en . Note down the app password as you will need it in step 3.

2. make sure you are connected to the cluster where kloudfuse stack is installed and you are in kfuse namespace

   Code Block
   # connect to your cluster kubectx <cluster-name> kubens kfuse

3. create a kubernetes secret with the username and password you created in step 1.

   Code Block
   kubectl create secret generic grafana-smtp-user-password --from-literal=user=grafana_alerts@domain.com --from-literal=password=<generated-app-password>

4. edit the values.yaml to uncomment settings related to smtp in grafana section (to look like the snippet below). Update following settings:

   1. update host to your smtp mail server

   2. update from_address to the smtp user you want to use

   3. update from_name if needed

      Code Block

      grafana: grafana: # grafana.ini - Grafana server configuration settings grafana.ini: ... # start -- Uncomment the following to enable smtp smtp: enabled: true host: your_smtp_hostname_colon_port skip_verify: true from_address: your_smtp_user@domain.com from_name: AlertsAdmin envValueFrom: GF_SMTP_USER: secretKeyRef: name: grafana-smtp-user-password key: user GF_SMTP_PASSWORD: secretKeyRef: name: grafana-smtp-user-password key: password # Uncomment the following to enable smtp -- end

5. issue the same kfuse helm install command which you used to install kfuse cluster again.

   Code Block
   helm upgrade --create-namespace --install kfuse . -f [gcp|aws].yaml -f custom_values.yaml --set global.orgId=<your-company-name>

Setting Notifications to PagerDuty

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• Navigate to Grafana tab in the Kloudfuse UI.

• Create a OpsGenie-Grafana integration with steps in the https://support.atlassian.com/opsgenie/docs/integrate-opsgenie-with-grafana/

• After completing the steps, navigate to Notifications Policies in the Grafana
  

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• Create a New Nested Policy for OpsGenie contact point

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• Alerts → Contact Points on Kloudfuse UI.

• Choose Create Contact Point and fill the required details

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• Now use the contact point from Kloudfuse UI to any of the alert.

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Setting up Google

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Chat contact point

• Create a new Google Workspace space for alertinghttps://support.google.com/a/users/answer/9300611?hl=en or you can use an existing space.

• Create an incoming webhook for space https://developers.google.com/chat/how-tos/webhooks#create_a_webhook

• Navigate to Grafana Alerts tab in the Kloudfuse UI. Select Contact Point and Click on New Contact Point.

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• Create a new Google Hangout Chat Integration and paste the webhook link in the URL section.

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• After completing the above steps, navigate to Notifications Policies in the Grafana

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• Create a New Nested Policy for Google Hangouts contact point

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• Choose Create Contact Point and fill the required details

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Now use the contact point from Kloudfuse UI to any of the alert.

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Kloudfuse Provided Out of the box control plane alerts

Kloudfuse provides a number of out of the box alerts for getting the stats for data plane these alerts thresholds or other parameters can be updated as per each deployment. These alerts are part of kfuse-cp folder in alerts. Following are the default thresholds for these alerts.